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Restaurant Management System

From Guest Order to Kitchen, Payment & Insights — One Connected Platform

A complete platform for restaurants, cafés, bars, and multi-branch food businesses. Manage orders from the counter or the guest's phone, run the kitchen on digital screens, control inventory, engage customers, and understand performance — all in one place.

POSQR OrderingKitchen DisplayInventorySMS Marketing
Restaurant management system showing POS, kitchen display, and order workflow
12+Integrated modules
QRTable ordering
MultiBranch ready

Why Choose This System

Built for Real Restaurant Operations

All-in-one

POS, kitchen, inventory, staff, customers, and reports connected in a single system.

Multi-location ready

Operate one site or many branches from one account.

Modern guest experience

QR table ordering without a separate app.

Real workflows

Table service, rush hours, modifiers, holds, and end-of-day closing.

Role-based access

Give each team member exactly what they need.

The Full Service Loop

See How Every Order Flows Through Your Restaurant

From the moment a guest scans a QR code to the SMS that brings them back — this is the complete journey your team and customers experience.

Guest scans QR

Guest scans the table QR and places an order from their phone.

Staff sees order

Staff review on POS, add items, and send to the kitchen.

Kitchen prepares

Kitchen marks items preparing → done on the KDS.

Payment complete

Cashier completes payment; the table frees up automatically.

Manager reviews

Manager checks today's dashboard numbers and trends.

Z-Report closes day

End-of-day sales summary with payment breakdown.

SMS campaign

Reach recent customers with a targeted promotion.

Guest → kitchen → payment → insight → marketing

Platform Modules

Every Station in Your Restaurant, Connected

Explore POS, QR ordering, kitchen displays, menu management, inventory, CRM, staff shifts, dashboards, and reports — designed as one integrated system, not separate add-ons.

Point of Sale (POS)

Fast, flexible order-taking for front-of-house and counter staff.

  • All order types

    Take dine-in, takeaway, and delivery orders from one screen.

  • Table & floor plan

    Select tables with live floor plan status during service.

  • Modifiers & add-ons

    Browse menu by category with item modifiers and customizations.

  • Kitchen send & holds

    Send orders to the kitchen, hold and recall during rush hours.

  • Payments & discounts

    Apply discounts, accept multiple payment types, and calculate change.

  • QR order review

    Review and process orders placed by guests at the table.

QR Table Ordering

Let guests order from their own phone — no app download required.

  • Unique QR per table

    Generate, print, enable, or disable table QR codes anytime.

  • Mobile digital menu

    Guest-friendly menu designed for phones at the table.

  • Direct to kitchen

    Orders flow from the guest phone into your kitchen workflow.

  • Order status tracking

    Guests see when food is on the way.

  • Global toggle

    Turn QR ordering on or off when you need to.

Reduce staff load on the floor, speed up reorders, and offer a modern dining experience.

Kitchen Display System (KDS)

Replace paper tickets with a clear digital screen for your kitchen team.

  • Station-based tickets

    Live kitchen tickets by station — grill, bar, dessert, and more.

  • Station filtering

    View all stations or focus on one prep area at a time.

  • Pending → preparing → done

    Clear workflow status on every ticket.

  • Recall & cancellations

    Recall tickets and acknowledge cancelled items properly.

Fewer missed items, faster service, and a calmer kitchen.

Orders Management

Full visibility over every order after it is placed.

  • Searchable history

    Filter orders by status, type, location, and date.

  • Detailed order view

    See items, customer, table, and payments in one place.

  • Controlled cancellations

    Cancel with reason recorded for accountability.

Menu & Product Management

Keep your menu accurate and consistent across locations.

  • Categories & items

    Manage descriptions, images, and menu structure.

  • Location pricing

    Set branch-specific prices on multi-location menus.

  • Modifier groups

    Sizes, toppings, extras, and customizations.

  • Recipes & routing

    Link dishes to ingredients and route items to kitchen stations.

Floor & Table Management

Organize your dining room for smoother service.

  • Floor areas

    Define main hall, terrace, VIP, and other zones.

  • Table capacity & status

    Manage tables with live status during service.

  • Auto table release

    Tables free automatically when the last open order is paid.

Inventory & Purchasing

Control food cost and stock levels.

  • Ingredients & units

    Manage ingredients with units of measure.

  • Suppliers & POs

    Supplier directory with purchase orders and payment tracking.

  • Stock by location

    Track stock levels per branch with automatic updates on sales.

  • Wastage tracking

    Record wastage when items are removed after kitchen prep.

Reduce over-ordering, catch low stock early, and understand where ingredients go.

Customer Management & SMS Marketing

Build relationships and bring guests back.

  • Customer database

    Store contact details, notes, and order history per guest.

  • SMS campaigns

    Send promotional messages to your customer base.

  • Smart targeting

    Target all customers, loyalty levels, recent visitors, or individuals.

  • Delivery tracking

    Track sent and failed results per campaign.

One customer database for service and marketing — no separate tools required.

Staff & Shift Management

Accountability and cash control for your team.

  • Clock in & out

    Staff clock in and out per location with on-shift indicators.

  • Shift history

    Personal shift history for staff; full team view for managers.

  • Cash reconciliation

    Opening cash, closing cash, expected vs actual per shift.

Know who was on duty and reconcile tills with confidence.

Dashboards & Analytics

Decisions backed by real data.

  • Manager dashboard

    Revenue, orders, average check, trends, kitchen queue, and top sellers.

  • Cashier dashboard

    Orders ready for payment, active tables, shift status, and quick POS access.

Multi-Location Management

Grow without starting over.

  • Multiple branches

    Manage all restaurant locations from one account.

  • Location switcher

    Staff work in the correct branch context every day.

  • Scoped data

    Sales, inventory, shifts, and reports filtered by location.

Security & Administration

Enterprise-ready control for owners and managers.

  • Role-based access

    Cashier, manager, admin, and custom roles with granular permissions.

  • Business settings

    Currency, tax, service charge, delivery fee, and receipt footer.

  • Activity tracking

    Audit trail on key business records for accountability.

Reports Hub

Print-Ready Business Reports

Dedicated reports with location filtering and date range selection — ready for managers and accountants.

Sales & Revenue

Z-Report

End-of-day sales summary with payment breakdown and top items.

Daily Sales Summary

Day-over-day and week-over-week comparisons.

Sales by Period

Daily, weekly, or monthly trends with charts.

Hourly Sales Trend

Peak hours and slow periods for staffing and promotions.

Top Selling Items

Best performers by quantity and revenue.

Operations

Stock levels

Current inventory by location.

Purchase summary

Purchasing activity and supplier spend.

Employee shift summary

Shift hours and cash reconciliation overview.

Who Is It For

One System, Every Role on the Floor

Owner / General Manager
Dashboards, reports, settings, multi-location oversight
Restaurant Manager
Menu, inventory, purchases, shifts, customers, campaigns
Cashier / Server
POS, orders, customers, clock in/out
Kitchen Staff
Kitchen display screens
Guest
QR menu and ordering (no login required)

Ideal Business Fit

A Strong Match If You Want

Single-site restaurants planning to expand, or operators already running multiple branches.

  • A modern web-based restaurant platform
  • Table service and QR ordering in one package
  • Kitchen screens included, not sold separately
  • Inventory connected to sales, not managed in spreadsheets
  • SMS marketing built into the same customer database
  • A clear path to multi-branch growth

At a Glance

Module Summary

ModuleHighlights
POSDine-in, takeaway, delivery, tables, modifiers, payments
QR OrderingGuest self-ordering from the table
KDSDigital kitchen tickets by station
MenuCategories, items, modifiers, location pricing
InventoryStock, purchases, suppliers, wastage
CRMCustomers and SMS campaigns
StaffShifts, clock in/out, cash reconciliation
ReportsZ-Report, daily summary, period sales, hourly trends, top items
Multi-locationBranches, switcher, scoped data
AdminUsers, roles, permissions, settings

Questions About Restaurant Management System

Direct answers for investors evaluating CRM software. Need a tailored walkthrough? Contact our team.

Restaurant management software is an all-in-one platform that connects point of sale, kitchen operations, menu management, inventory, staff shifts, customer engagement, and reporting. It helps restaurants, cafés, bars, and multi-branch food businesses run orders from counter to kitchen to payment in one system.

Yes. Each table can have a unique QR code that guests scan to browse a mobile-friendly digital menu and place orders directly — no app download required. Staff can review QR orders on POS and send them to the kitchen workflow.

Yes. The kitchen display system replaces paper tickets with digital screens by station. Kitchen staff see pending, preparing, and done statuses, can filter by station, recall tickets, and acknowledge cancelled items.

Yes. The platform supports multiple branches from one account with a global location switcher. Sales, inventory, shifts, and reports are scoped by location, and users can have a default branch for faster daily login.

Yes. Stock levels update automatically when sales are completed. Recipes link menu items to ingredients, and wastage can be tracked when items are removed after kitchen preparation.

Reports include Z-Report end-of-day summary, Daily Sales Summary, Sales by Period, Hourly Sales Trend, Top Selling Items, plus operational reports for stock levels, purchase summary, and employee shift summary. All support location filtering and date ranges.

Yes. The customer database supports SMS campaigns targeting all customers, loyalty levels, recent visitors, or individual guests. Delivery results show sent and failed counts per campaign.

Contact C Soft Lanka Technologies through our contact page or call (+94) 77 143 1054. Share your restaurant type, number of locations, and whether you need table service, QR ordering, or kitchen displays, and we will arrange a walkthrough.

Ready to Modernize Your Restaurant Operations?

Request a demo to walk through QR ordering, POS, kitchen displays, inventory, and end-of-day reporting.